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Dear Customer,

 

As per directions issued by NPCI vide circular NPCI/2020-21/NACH/Circular No. 025 dated 08/02/2021 & NPCI/2020-21/NACH/Circular No. 028 dated 08/03/, Swara Fincare provides the NACH mandate cancellation only to customers availing loan from Swara Fincare and who have registered a NACH mandate with us.

 

Below process to be followed:

 

For cancellation of registered eNACH, the customer can contact their relationship Manager or Branch Head of the nearest Swara Fincare branch for the same or send e-mail to “customercare@swarafincare.com” with the following details:

 

1. Your Application Number/Loan Account Number

2. Name of Applicant

3. Registered Mobile Number

4. Reason for NACH Cancellation Request

 

Swara has the discretion to consider the eNACH Mandate Cancellation request based on customers loan repayment terms and conditions.

 

Post receipt of a request from the customer, we will process mandate Cancellation. Confirmation on the final status of Mandate Cancellation will be provided to the customer via SMS.

 

Customer Grievance Mechanism:

For any query on eNACH, please write to customercare@swarafincare.com | info@swarafincare.in or call us on +91 – 9810970292 (Monday to Friday -09 am to 6pm) or visit your nearest Swara Fincare Branch office.