Policies & Compliance
Transparency, responsible lending and customer protection are at the heart of Swara Fincare.
Swara Fincare Limited is committed to conducting its business with transparency, fairness and accountability. Our policies establish clear standards for responsible lending, customer service, data protection, grievance redressal and regulatory compliance.
CUSTOMER POLICIES
Policies that safgaurd your rights and a fair experience.
Fair Practice Code - English
Our commitment to fair and responsible lending to every customer.
Last Update: 03 June 2026
Fair Practice Code - Hindi
Our commitment to fair and responsible lending to every customer.
Last Update: 03 June 2026
Customer Grievance
Redressal
We are committed to providing fair, transparent and responsive financial services.
Last Update: 03 June 2026
Data Privacy Policy
How we collect, use and protect your personal information.
Last Update: 12 Dec 2024
Customer eduction literature
Our approach to creating awareness and promoting responsible borrowing among customers.
Last Update: 01 May 2026
KYC & AML Policy
Our framework for customer identification and Anti-Money Laundering compliance.
Last Update: 03 June 2026
Interest Rate Policy
Our approch to interest rates, fees and other charges
Last Update: 01 Feb 2022
NACH Mandate Cancellation
Instructions to cancel or modify your NACH mandate with swara fincare.
Last Update: 01 May 2026
REGULATORY COMPLIANCE
Policies that ensure we operate with integrity and regulatory compliances.
Risk Management Policy
Framework for identifying, assessing and managing risks across Swara.
Last Update: 03 June 2026
Code of Conduct
Standard of ethics and professional conduct expected accross swara.
Last Update: 13 May 2025
RBI Disclaimer
Important regulatory information and disclouser.
Last Update: 01 May 2026
Nomination & Remuneration Policy
Framework governing the appointment, evaluation and remuneration of Directors and senior management.
Last Update: 13 May 2025
Vigil Mechanism / Whistle-blower policy
mechanism for reporting concerns or suspected misconduct confidentially and without fear of retaliation.
Last Update: 13 May 2025
Related-party Policy
Framework for identifying, reviewing and approving related-party transactions in accordance with applicable regulations.
Last Update: 20 Aug 2024
Investment Policy
Prudent investment framework aligned with risk and regulatory requirements.
Last Update: 20 Aug 2024
Anti Bribery & Anti Corruption Policy
Our commitment to ethical and corruption-free business practices.
Last Update: 06 Mar 2026
ESG Policy
Our framework for responsible environmental, social and governance practices.
Last Update: 12 Oct 2024
Composition of Board committees
Our framework for the constitution, roles and responsibilities of Board Committees.
Last Update: 02 Sep 2026
Terms and conditions of appointment of Independent Directors
Guidelines governing the appointment, roles and responsibilities of Independent Directors.
Last Update: 14 Jan 2025
